The Newbridge IVR Platform is a full featured, drag and drop IVR builder.
Third Party Integrations
Automated API Consumption
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AmplifAI began in 2014 with a single goal in mind – to resolve the decades-old challenge of how to sustainably improve employee satisfaction and performance, leading to increased customer satisfaction and retention. As an experienced group of contact center executives, operations consultants and technology innovators, we took on the challenge of developing an automated solution to reduce the human variability in managing performance; that led us to develop AmplifAI – one platform that efficiently and effectively addresses the ongoing needs of Employee Lifecycle Management (ELM). Our Mission is to drive improved business performance while also delivering greater employee and customer satisfaction and retention.