ethosIQ’s, a data collection and analytics solutions company, provides companies with a comprehensive, real time view across all disparate systems, vendors and channels. ethosIQ’s ability to collect data across multiple systems and provide a single source of truth allows organizations to enhance customer experience, reduce cost, increase efficiency and revenue and maintain capacity for growth and change.
ethosIQ’s data collection agent, the Customer Engagement Platform™, is manufacture agnostic and universally adaptable. CEP gathers both real-time and historical data to showcase a full data journey, providing a complete customer experience story in one place. CEP eliminates the need for additional adapters or systematic intervention.
The partnership of ethosIQ and Newbridge Technology Solutions provides customers with strategic, customer-focused solutions, surrounding workforce management, data analysis and collection and customer experience in the contact center industry and beyond.
Enhance your customer experience with data-driven decisions and ethosIQ. Dare to demo to discover the endless data possibilities.