Newbridge allows your Service Center organization to leverage Fortune 100 Technology, Management, and Staff. In today’s global marketplace, businesses are looking for ways to economically increase productivity, improve efficiency and out perform their competition. Newbridge offers our clients a comprehensive Cloud Call Center Platform Solution.
Newbridge melds managed customer experience solutions with the benefits of our state-of-the-art, customized technology. Newbridge offers our clients a comprehensive Cloud Service Center Solution:
Inbound Call Center Platform with true ACD routing
Outbound Platform with Four dialing modes
Integration with Workforce Management Scheduling Platform
Blended Call/Chat Platform with true ACD routing
IVR Enterprise Platform
Payroll Integration Solutions
Solutions For Your Organization
Customized Call Center Platform Applications
The Newbridge team continues to distinguish itself by delivering strategic and customer focused solutions. Our team of professionals have more than 20 years of experience in managing call centers around the world. After a history of intense call center consultation the Newbridge team discovered an opportunity to create a new advanced Virtual Call Center Platform Technology.